Buenos Aires Ezeiza airport passenger’s FAQs
Answers to passengers frequently asked questions
- What is the best way of transportation between the airport and the city of Buenos Aires?
- Is it possible to get a SIM card at the airport?
- What to do in case I have a long layover or a flight delay?
- What if I want to rest or sleep, is there a resting area or hotel inside?
- Where are the Uber and Cabify pick up areas?
- What to do in case of loss of valuables or luggage?
- Are there any banking or exchange services?
- How much does it cost to park at Ezeiza Airport?
- How do I get the Tax (VAT) refund?
What is the best way of transportation between the airport and the city of Buenos Aires?
Manuel Tienda Leon shtuttle bus services or van services (for tourist groups or families) represent the best value for money to connect the airport with the Terminal Madero, in the city center of Buenos Aires. Rate from 490 pesos per person. Depart every 30 minutes and the journey time is 50 minutes.
Is it possible to get a SIM card at the airport?
You can purchase a SIM card (in Argentina called “chip”) when you arrive at Ezeiza Airport. After collecting your luggage and making migrations, you access the public hall and will find a Personal store (one of the mobile service providers in Argentina).
What to do in case I have a long layover or a flight delay?
In case you have a long layover for connection, although Ezeiza Airport does not have a wide variety of entertainment services, it offers a good gastronomic variety (cafes and snacks, fast food and typical argentinian cuisine) as well as regional shops and duty free. Some dining and shopping options are available 24 hours a day. In turn you can get free internet access, and also access to several Vip lounges making your waiting more comfortable.
What if I want to rest or sleep, is there a resting area or hotel inside?
There are no hotels within Ezeiza Airport, but you can get some accommodation alternatives nearby. There are no resting areas at the airport. You must get a Vip membership for accessing to one of the several airport VIP Lounges. They offer more comfortable spaces. In some of them, you can pay at the door.
Where are the Uber and Cabify pick up areas?
If you use Uber or other transportation app, you’ll need to wait for it in the parking area and coordinate with the driver to find it. Passengers pick up / drop off are are exclusive to official taxis. The estimated rate between downtown Buenos Aires and the airport ranges from 15 to 20 usd.
What to do in case of loss of valuables or luggage?
In case of losing documentation or belongings in the terminals or parking areas, you must contact the Airport Security Police (PSA): tel 011-5193-0200 internal 11025. Every day 24 hours. If your bags or personal effects were lost during the trip, you should check with your airline.
Are there any banking or exchange services?
The currency exchange office of Banco de la Nación Argentina is available 24 hours a day at Terminal A. In turn, Banco Nacion provides banking services in the Corporate Aeropuertos Argentina 2000 building.
How much does it cost to park at Ezeiza Airport?
Parking fees at Ezeiza Airport: per hour AR$100, per week AR$1990, 14 days AR$2490, 21 days AR$3390. Reservations are only made for long stays. Reservations: up to 48 hours before your arrival at the airport and enter the E4 uncovered parking lot by scanning the QR code of your purchase coupon in the barriers.
How do I get the Tax (VAT) refund
Foreign passengers may request VAT refund for purchases of domestically produced goods, made in the country at the premises attached to this system. Ezeiza Global Blue Airport is responsible for this procedure. (In Terminal A, public and boarding area and in Terminal C in the public area (newsstand).