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Airlines at Ezeiza Airport
User Experience: Practical Information to Avoid Issues and Optimize Your Trip
Ezeiza Airport has significantly improved its infrastructure and services, but the user experience still depends on the airline and proper planning. Below, we provide tips based on real passenger experiences and additional information to help you plan better, avoid potential issues, and maximize airport services.
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Check-in: Efficiency and Key Considerations
The check-in process at Ezeiza has improved thanks to flexible counter assignments, which streamline operations during peak times. However, some passengers have reported delays and disorganization with certain airlines, such as AerolÃneas Argentinas, where issues like flight overbooking or strikes can occur.
On the other hand, airlines like Latam Airlines are praised for their staff’s attentiveness, although long queues may form during busy hours. Arriving well in advance (3 hours for international flights, 2 hours for domestic ones) and reviewing your airline’s baggage policies are essential steps to avoid hassles.
Boarding: Organization and Tips
Boarding experiences at Ezeiza can vary depending on the airline and destination. Some passengers commend the efficiency of airlines like United Airlines, while low-cost carriers like FlyBondi have been noted for long walks to gates and unclear communication about boarding locations.
Regularly check the airport monitors to confirm your gate and ask airport staff for assistance if needed. This is particularly helpful if you have tight connection times.
Baggage: Common Issues and How to Avoid Them
Baggage handling at Ezeiza can be challenging, especially for international flights. Users have reported delays of up to 90 minutes and instances of lost or damaged luggage. To protect yourself:
- Clearly label your luggage and keep your check-in receipts.
- Report any issues immediately at the airline’s counters.
Remember that some airlines offer priority baggage services, which can be a worthwhile investment during peak seasons.
Recent Improvements at Ezeiza
The airport has introduced initiatives to enhance user experience:
- Flexible counter assignments: Airlines can adjust the number of counters based on demand.
- New terminal: Airline relocations have reduced congestion and improved passenger flow.
- International recognition: In 2024, Ezeiza was named one of the top five airports in the Americas in its category.
Final Tips for Travelers
To optimize your experience at Ezeiza:
- Confirm your flight times and baggage policies before traveling.
- Arrive early to avoid last-minute stress.
- Take advantage of services like baggage wrapping and VIP lounge access, if available.
- Document any issues to facilitate claims if needed.
Airline Directory and Contact Information
- AerolÃneas Argentinas (Tel +54 11 5199 3555 / WhatsApp +54 9 11 4940 4798 - Monday to Friday, 9:00 AM to 6:00 PM)
- Aeroméxico (Tel 0 800 266 7102)
- Air Canada
- Air Europa (Tel 0 810 122 4546 / +54 11 5365 0454)
- Air France (Tel +54 11 3991 5921)
- American Airlines (Tel +54 11 4318 1111 / 0 800 4448 4253)
- Arajet (Tel +1 809 282 7000)
- Avianca (Tel 0 800 345 0897)
- Boliviana de Aviación (Tel 0 800 345 0903 / WhatsApp +54 9 11 2016 0473 / 2438 0427)
- British Airways (Tel 0 800 222 0075)
- Copa Airlines (Tel 0 800 800 2672)
- Cubana de Aviación (Tel +54 11 4394 8580)
- Delta Air Lines (Tel 0 800 666 0133)
- Emirates (Tel +54 11 5355 1166)
- Ethiopian Airlines (Tel +54 11 5168 6142 / WhatsApp +54 9 11 4960 0960)
- Flybondi (Tel 0 810 555 3592)
- Gol Linhas Aéreas (Tel 0 810 266 3131 / 3232)
- Iberia (Tel +54 11 5354 8125)
- ITA Airways (Tel +54 11 5252 7167)
- JetSMART (Tel +54 11 2206 7799)
- KLM (Tel +54 11 3991 5920)
- LATAM (Tel 0 800 345 9410 / WhatsApp +56 9 6825 0850)
- Level (Tel +54 11 5984 5995)
- Lufthansa (Tel +54 11 3991 5953 / 4319 0600)
- SKY Airline (Tel +54 11 2040 2828)
- Swiss International Air Lines (Tel +54 11 3991 5960)
- Turkish Airlines (Tel +54 11 3991 5950 / 5032 8794)
- United Airlines (Tel 0 810 777 8648 / WhatsApp +54 9 11 2460 8764 / 5198 1441)