NON Official. Visitors wishing to reach the official site should visit Aeropuertos Argentina
Bus Services at Ezeiza Airport
Buses are one of the most common ways to get to and from Ezeiza Airport, offering a range of options from economical public buses to express shuttle services. However, the choice involves a balance of cost, time, and reliability. This analysis, based on the experience of hundreds of travelers, details what you can really expect from each service.
Frequently Asked Questions about Buses
What is the main difference between Tienda León and Neo Traslados?
Tienda León is the historic and larger operator, with a more extensive network of destinations and theoretically higher frequencies, though at a higher price. Neo Traslados presents itself as the low-cost alternative, although users report a considerably lower level of reliability, especially regarding schedule adherence.
Is it practical to use the public bus (Line 8) with luggage?
Generally, it is not the most comfortable option. Although it is the cheapest alternative, it is a standard city bus not designed for large suitcases. The journey is long and can be very crowded. It is essential to have a SUBE card to pay, as it does not accept cash.
Are the published shuttle schedules reliable?
User experience indicates that schedules should be taken as a reference. Both main companies have complaints about delays, and in the case of Neo Traslados, for cancellations of services without prior notice, especially at night.
Can I travel with my pet on the shuttles?
Policies are usually restrictive and expensive. Tienda León, for example, has been criticized for charging very high fees for transporting pets in carriers, often several times the cost of a person's ticket.
Image from Youtube
Traveler's Handbook: Critical Points on Shuttles
Published Frequency vs. Reality
This is the biggest point of friction. Travelers report that the advertised frequencies are often not met. Problems range from delays due to overbooking (Tienda León) to the complete cancellation of scheduled services (Neo Traslados).
The Risk of Being Stranded at Night
Several users of Neo Traslados have reported arriving at the airport to take a previously purchased night service only to find it was canceled without notification, forcing them to find a much more expensive alternative transportation.
Inconsistent Service Quality
The onboard experience is variable. There are reports of friendly drivers as well as staff with poor attitudes. Amenities are also a weak point: Tienda León's buses, despite being more expensive, often lack basic services like USB charging ports.
Misleading Advertising and Prices
Travelers have pointed out practices such as promotions that are not correctly applied at the time of payment at the counter or last-minute price changes, creating a sense of distrust.
Analysis of Express Shuttles
Manuel Tienda León
It is the most established express bus service, connecting Ezeiza with the Obelisco Terminal, Aeroparque, and long-distance destinations like Rosario and Mar del Plata. It also offers private transfer services.
Pros and Cons According to Users:
Pros: When the service operates as expected, users value its punctuality. The counter staff is sometimes helpful, and there have been reports of excellent management with lost items.
Cons: The complaints are numerous and recurrent. They include overbooking of tickets resulting in long waits, lack of empathy from staff, uncomfortable buses without chargers, and a pet pricing policy considered abusive.
User Experience:
The general perception is that of a service that, despite being the most expensive, has deficiencies in treatment and does not always take responsibility for inefficiencies that can affect passengers' plans, such as missing a connecting flight.
One-way Fares
- From / to Obelisco underground Terminal AR$11,000
- From / to Aeroparque: AR$11,500
- From / to Mar del Plata: AR$68,000
- Rosario: AR$69,000
- Santa Fe: AR$114,000
- San Nicolás: AR$65,000
More details and fares via WhatsApp (+54 9 11 5450 9599) or phone 0 810 888 5366.
Neo Traslados
This service presents itself as the economical alternative, connecting Ezeiza with Aeroparque, the Retiro station, and Plaza Italia.
Pros and Cons According to Users:
Pros: The price is its main attraction. Users often highlight the friendliness of the staff at the stand and the availability of Wi-Fi on the units.
Cons: Reliability is its biggest weakness. The most serious complaints focus on the cancellation of services (especially at night) without prior notice, lack of punctuality, and extreme difficulty in obtaining refunds.
User Experience:
It is perceived as a high-risk option. While it can result in considerable savings, the traveler is exposed to being stranded and having to spend much more on last-minute transportation. The lack of an effective customer service system aggravates the frustration when problems arise.
Fares
- From / to Aeroparque: AR$10,500 per trip
- From / to Retiro/Obelisco terminal: AR$10,500 per trip
Buying a round-trip ticket provides a 20% discount.
Transfers S.R.L.
Door-to-door van (minibus) service to the cities of San Nicolás, Rosario, Santo Tomé, Santa Fe, Paraná, and Esperanza.
User Experience:
Passengers value the comfort of the vehicles, ideal for long journeys, and the professionalism of the drivers. However, it is noted that the cost is high and that the company may not be flexible with flight delays, with the risk of losing the paid service.
Inquiries at Tel 0 800 555 5488.
Urban Bus Service (Colectivo)
The most economical transfer option is the urban bus. It is essential to have a SUBE card (it can be purchased at the Open 25hs kiosk) as cash is not accepted.